Martin P. Deisenroth
806 Brandywine Ln. Woodstock, GA 30188
R
eturn Merchandise Authorization Request Form
(Print this page)

Please follow the procedures for prompt RMA processing.  Any incomplete forms will result in delays of issuing and processing of your RMA request.

RMA Procedure: (Please Read Carefully)

Return your defective or damaged product with our RMA form and your sales receipt. e-mail us at pewter-miniatures@bellsouth.net for RMA numbers.

  1. RMA's will only be accepted from the original purchaser.
  2. Clear and specific description of problem must be given for each item.
  3. ATTN: RMA must be clearly written on the shipping boxes.
  4. Shipping Damage claims must be made within 5 days. All other shipping damage claims will be refused.
  5. All items must be packaged properly, similar to the original packaging.
  6. The original invoice and your original signed RMA request form must be included with your return.
  7. You must contact us for RMA number at pewter-miniatures@bellsouth.net

8.      Shipping & Handling is not refundable.

SIGNATURE

NAME PRINTED

DATE

I agree to the terms and conditions of the Return Merchandise Authorization Procedure.


Name:

RMA #

Telephone #

Fax #

Shipping Address

City/ST/Zip

 

 

Product

Invoice #

Invoice Date

Detailed Description of Problem

Replace

Refund

1

 

 

 

 

2

 

 

 

 

3

 

 

 

 

4

 

 

 

 

5

 

 

 

 

6